Privacy Policy
How we collect, use, and protect your information
Effective Date: January 1, 2026
San Diego Concrete Contractor respects your privacy. This policy explains what information we collect when you visit sandiegoconcretecontractor.site or contact us about concrete work, how we use it, and the choices you have. We keep it simple and plain because that is how we do business.
Information We Collect
When you reach out for a quote or to schedule work, we collect your name, phone number, email address, and the property address where the work will happen. We also collect details about your project, such as the type of concrete work you need and any photos or notes you share with us.
Like most websites, we automatically collect basic technical information when you visit our site. This includes your IP address, browser type, device type, and the pages you view. We use this to keep the site running smoothly and to understand what visitors find helpful.
How We Use Information
We use your contact details to respond to your request, schedule a site visit, prepare an estimate, and keep you updated on your project. If you become a customer, we use your information to coordinate the work, order materials, and follow up after completion.
We may also use your email or phone number to send you occasional updates about our services or seasonal maintenance tips for concrete. You can opt out of these messages at any time by replying STOP or clicking unsubscribe.
Cookies and Tracking
Our website uses cookies and similar technologies to remember your preferences and improve your browsing experience. Cookies are small text files stored on your device that help the site function properly.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of the site may not work as intended, but you can still contact us by phone.
Analytics and Third-Party Tools
We use third-party analytics tools, such as Google Analytics, to understand how visitors use our site. These tools collect anonymous data about page views, time on site, and general location. This helps us improve our content and make it easier for San Diego homeowners to find us.
We may also use third-party scheduling or communication tools to manage appointments and messages. These providers only access the information needed to perform their service and are required to protect it.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We share it only with trusted partners who help us run our business, such as payment processors, scheduling software, and material suppliers when necessary to complete your project.
We may disclose information if required by law, to protect our rights or safety, or in connection with a business transfer. In every case, we share only what is needed and take steps to keep your information secure.
Data Retention
We keep your personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Project records and contact details are typically kept for seven years after your last interaction with us.
When information is no longer needed, we delete it securely or anonymize it so it cannot be linked back to you.
Data Security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse. These include secure servers, encrypted connections, and limited access for team members who need it to do their jobs.
No method of transmission over the internet is completely secure. While we work hard to protect your data, we cannot guarantee absolute security. If you have concerns, please contact us directly.
User Rights
You have the right to request access to the personal information we hold about you, ask for corrections, or request deletion. You can also object to certain processing or ask us to restrict how we use your data.
California residents have additional rights under the CCPA, including the right to know what personal information is collected and the right to opt out of the sale of personal information. We do not sell personal information. To exercise any of these rights, contact us using the details below.
Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will post the new version on this page and update the effective date.
We encourage you to review this page periodically. Your continued use of our website or services after changes are posted means you accept the updated policy.